Napa River Adventures Responsibility, Terms & Conditions

RESPONSIBILITY:
The responsibility of Napa River Adventures and/or its agents are limited. Napa River Adventures acts only as an agent for clients in regard to travel. Napa River Adventures assumes no liability for injury, damage, loss, accident, delay or irregularity which may be occasional either by reason of defect, through acts of God, war, fire, breakdown in machinery, riots and strikes or from any causes beyond the control of Napa River Adventures. Tour services including tee times, services, activities, transportation and lodging are furnished by independent contractors (Vendors) and do not act for or on behalf of Napa River Adventures. The acceptance of tour arrangements is deemed to be consent to the above. Napa River Adventures is not reliable or responsible in any way whatsoever for any act, error or omission or for inconvenience, loss, damage, injury or death arriving out of tour arrangements.

RESERVATIONS AND PAYMENTS:
Napa River Adventures collects credit card information and passes this information to the Vendor on behalf of the client, to secure reservations, bookings, etc. per the instructions of the client. Some vendors require a deposit to confirm a reservation, most do not. Some vendors require a larger deposit during peak or holiday times. In the event that a deposit is required, the Vendor will deal directly with the client. Napa River Adventures does not collect Vendor deposits.

Napa River Adventures presents travel options to the client based on client selections. There are dates and times when specific Vendors, specific products with specific Vendors may not be available. In these instances, Napa River Adventures will make every effort to immediately notify the client and make alternative, comparable suggestions.

Vendors supply pricing information to Napa River Adventures. Napa River Adventures makes every effort to ensure the prices displayed in the Trip Quote are accurate. There are special Holiday and Special Event days that may carry additional fees with some Vendors. In these rare cases, these additional fees may or may not be included in the total price displayed. Clients will be advised of any additional fees due prior to confirmation

CANCELLATION POLICY:
Napa River Adventures must receive all cancellations in writing. Once a client completes the booking procedure and Napa River Adventures confirms the booking with the Vendor per the client instructions, the client is then subject to the cancellation policies of each individual Vendor and the cancellation policy of Napa River Adventures. It is the responsibility of the client to coordinate any refunds etc. from each individual Vendor if refunds are due.

In the event of any cancellation, for any reason, Napa River Adventures will charge a $25.00 cancellation fee.

CHANGES:
Changes made to existing reservations may be subject to a $25.00 change fee and / or any fees charged by the travel supplier.

GOLF TEE TIMES:
All golfers must check in at least 30 minutes prior to tee time. Tee times missed due to late check in or due to weather related issues will be handled on an individual basis by each course and are not the responsibility of Napa River Adventures.

WINERIES:
The Winery Vendors listed on Napa River Adventures are exclusive and professional. Wine tasting appointments missed due to late arrival for any reason will be handled on an individual basis by each winery and are not the responsibility of Napa River Adventures. The Winery Vendor may charge the full fee or a partial fee for rescheduling the wine tasting product, in the event of a late arrival or no-show. It is in the Winery Vendor's sole discretion how to handle no-show situations, and in no way is the responsibility of Napa River Adventures.

NO REFUNDS FOR UNUSED SERVICES:
Refunds or allowances will not be made for transportation, accommodations, tee times, services or other portions of the trip, which are unused on or, after the tour departure date.

INSURANCE:
Clients are strongly advised to protect themselves with traveler's insurance. Optional cancellation, accident, health and baggage insurance are available to protect clients from unforeseen circumstances. Upon request, Napa River Adventures will provide further information and rates. Insurance must be purchased at time of reservation.

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